1. Introduction

Locly ("we," "our," "us," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website.

2. Information We Collect

Personal Information

• Account Information: Full name, email address, phone number
• Location Data: Your GPS coordinates (when you enable location services)
• Payment Information: Processed securely through Stripe (we don't store card details)
• Business Information: If you're a business owner, we collect business details, hours, categories, and contact information
• Loyalty Program Data: Check-in history, stamps/points earned, rewards redeemed

Automatically Collected Information

• Device information (OS, device type)
• App usage analytics
• Search queries and browsing history
• IP address and timestamps

3. How We Use Your Information

We use collected information to:

• Create and manage user accounts
• Process loyalty rewards and check-ins
• Send promotions and notifications (with your consent)
• Display nearby businesses and deals based on your location
• Facilitate business-to-customer communications
• Improve app functionality and user experience
• Process payments through Stripe
• Comply with legal obligations
• Detect fraud and security issues

4. Data Sharing & Third Parties

We share data only when necessary:

• Business Owners: When you check in or interact with their loyalty program
• Stripe: For secure payment processing (PCI-DSS compliant)
• Twilio: For SMS-based phone verification and notifications
• Analytics Providers: For aggregated, anonymized usage data
• Legal Authorities: If required by law

We do NOT sell your personal data to third parties.

5. Data Security

We implement industry-standard security measures:

• Encrypted data transmission (SSL/TLS)
• Secure password hashing
• Regular security audits
• Limited employee access to personal data
• Compliance with GDPR and CCPA where applicable

6. Your Privacy Rights

You have the right to:

• Access your personal data
• Request data deletion ("right to be forgotten")
• Opt-out of marketing communications
• Disable location services anytime
• Request data portability

To exercise these rights, contact us at: privacy@loclyconnect.com

7. Location Data

Locly uses your location to show nearby businesses and deals. You can:

• Enable/disable location services anytime in your device settings
• Adjust location permissions in app settings
• Location data is not stored permanently; we only use it to calculate nearby businesses

8. Children's Privacy

Locly is not intended for users under 13. We do not knowingly collect data from children. If we become aware of such collection, we'll delete the data and notify the parent/guardian.

9. Data Retention

• Account data: Retained while active, deleted 30 days after account closure
• Location data: Deleted immediately after session
• Loyalty data: Retained per business policy, typically 3 years
• Payment data: Retained per Stripe's retention policy (never stored by us)
• Analytics data: Aggregated and anonymized after 90 days

10. Updates to This Policy

We may update this Privacy Policy periodically. We'll notify you of significant changes via email or in-app notification. Continued use of Locly constitutes acceptance of the updated policy.