Account & Data Deletion
Locly — operated by Locly
At Locly, we respect your right to privacy and full control over your personal data. This page explains how to request the deletion of your account and all associated data from the Locly platform.
How to Delete Your Account
- 1
Open the Locly app and sign in to your account.
- 2
Tap the Profile icon at the bottom of the screen.
- 3
Scroll down to the "Danger Zone" section.
- 4
Tap "Delete Account".
- 5
Confirm your decision in the dialog that appears.
- 6
Your account and all associated data will be permanently deleted.
Data That Will Be Deleted
- Your name, email address, and profile information
- Business listings you have created
- Promotions and deals you have published
- Loyalty programs and loyalty cards
- Saved favorites
- Notification history
- All other activity and content linked to your account
Data Retention Periods
Backup Systems
Deleted data may remain in encrypted backup systems for up to 30 days, after which it is permanently purged. It is not actively used during this period.
Aggregated / Anonymized Data
We may retain aggregated, anonymized data (not linked to any individual) for analytics and service improvement. This data cannot identify you.
Legal & Compliance
Certain data such as transaction records may be retained as required by applicable law (e.g., tax or financial regulations), strictly limited to the legally mandated period.
Questions or Manual Requests
If you are unable to access the app to delete your account, or if you have questions about your data, you can request deletion by contacting us via the Privacy Policy page or by emailing us directly through the app.